Support team

Practice Director

Tilly joined the practice in 2011 as the head receptionist, gradually progressing her career within the company to become practice manager of all four sites. From practice manager, Tilly has now been promoted to Practice Director of The Old Golf House Veterinary Group. She has worked in the veterinary industry since 2000 and is committed to driving excellent clinical care whilst also delivering outstanding customer service. Outside of work she competes her horse Archie in British Dressage and has been extremely successful in many championships. Tilly lives with her partner and their three cats, Hermione Granger, Keith and Dave.

Veterinary Physiotherapist and Practice Administrator

Having grown up in an animal mad family, surrounded by horses, dogs, cats and a host of small furred and feathered pets, Steph began working in veterinary practice aged 15 as a part-time receptionist alongside studying for her GCSEs. After completing A-Levels, she went to the University of Wales to study equine science, graduating with a BSc (Hons) in 2003. Over the years Steph's work in veterinary practice has continued and she has held a variety of roles in equine, small animal and referral practice, including equine veterinary assistant and yard manager, client accounts manager and practice manager. In 2012 Steph began studying for a post-graduate diploma (PgD) in veterinary physiotherapy at Harper-Adams University and graduated in 2014.

In July 2015 she and her husband relocated to Norfolk where she now works as a receptionist at our Watton branch alongside building a physiotherapy service for dogs and cats at the practice, and treating both canine and equine cases privately in her own time. In 2017 Steph completed her masters research project and was awarded a MSc in veterinary physiotherapy. Away from work she is also busy caring for her own dogs and horses, and is a keen competitor in eventing and dressage.

Head Receptionist

Eva has worked at The Old Golfhouse since 2005 and enjoys every moment. She has a little dog called Mildred, also known as Gucci, who she rescued as a puppy. She is Eva’s absolute joy and loves going out on different walks with her. She is very attached to her grand-daughter - when they are together they are inseparable. No one day is the same at The Old Golfhouse and Eva finds this exciting as anything can happen and very often does.

Receptionist

Amelia joined The Old Golfhouse in 2019 as a receptionist. She really enjoys getting to meet the clients and their pets on a daily baisis. At home she has two dogs Bella, the Poodle cross Yorkie and Peach, the Jack Russel cross Chihuahua.

Receptionist

Chloe joined the practice in 2018 as a receptionist; she loves meeting all the clients and their pets when they come into the Attleborough surgery. Chloe grew up on a farm and loves caring for animals. She has two Border Collies called Cora and Orla who she enjoys doing agility and obedience training with. She also has a cat called Faye who she rescued and five chickens.

Receptionist

Sue joined The Old Golfhouse in 2016 and she enjoys working on reception meeting all of the clients and their pets. At home she has two animals called Coco and Beanie. Sue’s hobbies are reading, shopping, spending quality time with her family and seeing her two grandchildren.

Receptionist

Up until 2017 Janette worked as a community midwife and had been for 25 years. During this time she volunteered at Wildlife Aid in Surrey, avoiding the TV cameras at all costs. She found it such a privilege to work there - feeding nightjars, deer, raptors and badgers and even bats. Janette keeps a range of domestic pets: rabbits, hamsters, gerbils, guinea pigs, budgies, dogs, cats, hens and horses. She is an avid bird watcher, so moving to Norfolk was a great move. Janette and her husband love history, reading, music and gaining new skills together. Janette loves to crochet and crafting and cooking. At the moment she shares her life with four dogs, a cat, and four hens: all rescues. Janette is passionate about client care, and will be starting the Blue Cross Bereavement course soon.

Receptionist

Abby joined The Old Golfhouse at our Brandon branch in March 2018 as a receptionist. Abby enjoys meeting all the clients and watching their journeys from beginning to end. She has a cat called Dink and two rabbits called Willow and Ping

Receptionist

Gwen has worked for The Old Golfhouse since 2008 and is proud to be part of the team. She has a nutty Labrador called Nina who keeps her on her toes but she certainly makes her smile.