Support team

Practice Director

Tilly joined the practice in 2011 as the head receptionist, gradually progressing her career within the company to become practice manager of all four sites. She has worked in the veterinary industry since 2000 and is committed to driving excellent clinical care whilst also delivering outstanding customer service. Outside of work she competes her horse Archie in British Dressage and has been extremely successful in many championships. Tilly lives with her partner and their three cats, Hermione Granger, Keith and Dave.

Practice Administrator

Sharon joined the team in January 2018 filling the role of practice administrator, spending four days a week at our Thetford practice and one day at our Watton practice. She has always been an administrator, having previously worked in the RAF, NHS, and most recently, as the health, safety and fire advisor at HMP Wayland. Sharon enjoys working as part of a team and seeing all the amazing work that goes on ‘behind the scenes’. Her parents have a large German Shepherd called Wally, who appears quite brave but is actually a true scaredy-cat!

Head Receptionist

Eva has worked at The Old Golfhouse since 2005 and enjoys every moment. She has a little dog called Mildred, also known as Gucci, who she rescued as a puppy. She is Eva’s absolute joy and loves going out on different walks with her. She is very attached to her grand-daughter - when they are together they are inseparable. No one day is the same at The Old Golfhouse and Eva finds this exciting as anything can happen and very often does.

Head Receptionist

Patricia has been on the reception team at Watton since 2006.

Receptionist

Carole has been with The Old Golfhouse in Brandon since June 2016 and enjoys the various roles the position involves, especially cuddles with puppies and kittens. She has completed a dog walking and pet sitting diploma as well as an emergency animal first aid course. She is also a long term foster carer for Cats Protection. Carole has three cats of her own, Xavi, Kozmo and Mr Jinx, along with two rabbits, Fudge and Sweep.

Receptionist

Diane has worked as a receptionist for The Old Golfhouse since 2008. Before moving here she worked for a practice in North Norfolk for five years. Diane enjoys keeping different breeds of hens including ex-battery. She also has two spoiled cats at home and enjoys horse riding.

Receptionist

Chloe joined the practice in 2018 as a receptionist; she loves meeting all the clients and their pets when they come into the Attleborough surgery. Chloe grew up on a farm and loves caring for animals. She has two Border Collies called Cora and Orla who she enjoys doing agility and obedience training with. She also has a cat called Faye who she rescued and five chickens.

Receptionist

Sue joined The Old Golfhouse in 2016 and she enjoys working on reception meeting all of the clients and their pets. At home she has two animals called Coco and Beanie. Sue’s hobbies are reading, shopping, spending quality time with her family and seeing her two grandchildren.

Receptionist and Chiropractor

Claire joined The Old Golfhouse in 2013, previously completing a BSc (Hons) in equine science and a Masters degree in animal manipulation. She is also qualified as a McTimoney Animal Practitioner using chiropractic techniques to treat musculoskeletal problems in animals. Claire runs her own chiropractic practice alongside working part-time at the Watton branch and has a special interest in sporting dog injuries and older animals. In her spare time Claire enjoys competing at agility with her own dogs and riding her horse.

Receptionist

Having not long moved from Surrey to Norfolk, Janette is thrilled to be working with such a dedicated, professional and friendly team. She has been a midwife, mainly in the community for the past 25 years. During that time Janette spent several years volunteering at Wildlife Aid in Leatherhead caring for many injured or young birds, mammals, reptiles and amphibians, who hopefully were to be returned to the wild. Janette has had and has been owned by many pets in her life: horses, dogs, cats, rabbits, guinea pigs, geese, ducks, hens and a gerbil. She enjoys reading, countryside activities, her family, music and crafts, and looks forward to meeting all of the clients.

Physiotherapist and Receptionist

Having grown up in an animal mad family, surrounded by horses, dogs, cats and a host of small furred and feathered pets, Steph began working in veterinary practice aged 15 as a part-time receptionist alongside studying for her GCSEs. After completing A-Levels, she went to the University of Wales to study equine science, graduating with a BSc (Hons) in 2003. Over the years Steph's work in veterinary practice has continued and she has held a variety of roles in equine, small animal and referral practice, including equine veterinary assistant and yard manager, client accounts manager and practice manager. In 2012 Steph began studying for a post-graduate diploma (PgD) in veterinary physiotherapy at Harper-Adams University and graduated in 2014. In July 2015 she and her husband relocated to Norfolk where she now works as a receptionist at our Watton branch alongside building a physiotherapy service for dogs and cats at the practice, and treating both canine and equine cases privately in her own time. In 2017 Steph completed her masters research project and was awarded a MSc in veterinary physiotherapy. Away from work she is also busy caring for her own dogs and horses, and is a keen competitor in eventing and dressage.

Receptionist

Gwen has worked for The Old Golfhouse since 2008 and is proud to be part of the team. She has a nutty Labrador called Nina who keeps her on her toes but she certainly makes her smile.