Support team

Kelly joined The Old Golfhouse team in May 2021 as the Practice Director for our four practices. Being new to the veterinary industry, Kelly has found it amazing to work with a team of people who are so committed and care so much about what they do.

Outside of work she loves to spend time with her family and enjoys baking and gardening. Kelly has 2 British Shorthair cats called Tilly and Betty, and a new edition to the family is Lilly the dog.

Racheal joined the practice in January 2022 and she absolutely loves being part of The Old Golfhouse Veterinary family. What she loves most is meeting all of the wonderful animals that come in to see us!

Racheal has been brought up in a close, crazy, animal loving family. In her spare time she enjoys long dog walks, spending time with her family and Racheal loves reading especially with her children.

Kate has worked at The Old Golfhouse Since 2009 and is a dog trainer, qualified veterinary nurse and also works on reception. She is very passionate about animals and behaviour is one of her greatest interests. Kate has a certificate in dog training and behaviour and has been running Life Skills and Puppy Classes since 2010.

At home she lives with her three children, two Dalmatians and two old cats. In Kate’s spare time she enjoys forest walks, days out with her family, reading, journaling and training with her dogs.

Amber started as Head Receptionist for the Old Golfhouse Group in December 2021. Having worked in customer service for many years, Amber joined the team wanting to continue the legacy of the Old Golfhouse Vets’ exemplary customer service.

In her spare time she enjoys cooking, walking and spending time with family and friends in and around Norfolk. Although at present Amber does not have any pets, she is well aware that gaining many pets is inevitable and an occupation hazard of working within the veterinary industry.

After a 2 year break Carole returned to our Brandon Branch in January 2021, she is happy being back and part of The Old Golfhouse Team again. Carole loves how varied her job role is, no day is ever the same. Plus getting to know our clients and their precious fir babies. She enjoys being part of a friendly team offering great customer service.

Carole has 3 cats, Mr Jinx, Xavi and Kiko, a rabbit called Sweep and the newest member of her family is Wilbur, a Schnoodle who I’m lucky to have here in Brandon with me each day. Carole has always loved animals, in the past she has worked at a kennels’ training dogs and volunteered as a fosterer for Cats Protection.

Outside of work she enjoys spending time with her family and friends, being outside, walking and when possible travelling.

Rebecca is a receptionist at The Old Golfhouse Vets in Thetford. She is also a qualified dog groomer.

When Rebecca is not working she likes to spend her time caring for her many animals / fish tanks as well as being a keen gardener.

Chloe joined the practice in 2018 as a receptionist; she loves meeting all the clients and their pets when they come into the Attleborough surgery. Chloe grew up on a farm and loves caring for animals. She has two Border Collies called Cora and Orla who she enjoys doing agility and obedience training with. She also has a cat called Faye who she rescued and five chickens.

Janette has been a receptionist for The Old Golfhouse since 2016 starting in Watton and Brandon. Since then she has worked in Thetford and Attleborough, so probably knows many of the clients. In that time, Janette has done Triage Training, Blue Cross Bereavement Support training and Client Care.

Janette has had several companion animals over the years: horses, dogs, cats, rabbits, guinea pigs, gerbils, hens, geese, ducks, fish and may have forgotten to mention some! Janette loves reading, used to love hill walking but her arthritis now precludes that, crafts, music and history and I love to learn new “stuff”. Right now she is loving being a grandmother.

Tricia started on reception in our Watton branch in March of 2002. As well as Head Receptionist at Watton, Tricia also held dog training classes at the practice. Tricia enjoys helping people and their animals, making many friends over the years. In 2015 Tricia won CVS Receptionist of the Year. In late 2018 she left The Old Golfhouse for a new challenge however she missed the team and clients so much she came back to the Thetford branch in 2020.

Her passion outside of work is her tribe of Australian Shepherds dogs, which she breeds and has shown around the world. Lucky for her she is supported by her long suffering husband of 39 years!

Clair has worked on reception at the Attleborough branch since 2019, she enjoys meeting clients and their pets.

Clair has two puppies and loves walking every day with them both in the local forest, plus she also has five cats at home.

Charlotte (Charlie) has a BTEC ND in Animal Care and has worked as an Animal Technician for 18 years prior to working in the vets. Charlotte loves being around animals and people and getting to know our clients. She has always wanted to work in a vet practice and due to a change in circumstances Charlotte was able to change her career.

Charlotte has 2 dogs and has owned a horse in the past as well as various small furries. She loves to read fiction and watch crime dramas on TV and also loves the horror genre. As you can imagine she loves being out in the country and would love to have a small holding one day. Charlotte is most comfortable in her stable attire or up a tree if the opportunity arises.

Gwen has worked for The Old Golfhouse for the past 14 years, she has got to know our clients pretty well and recognises the animals before the clients. Over the years Gwen has seen many changes in the veterinary business but her best is being part of The Old Golfhouse family.

At present she has a black Labrador called Nina, who hates coming to the vets, she is so naughty. Gwen finds this so embarrassing!

Sandra started working at The Old Golfhouse Vets in January 2019. Previously she has worked for a London Local Authority as a lead receptionist and an administrator for Adoption and Fostering. Sandra loves animals so she was delighted when she got her present job, being able to combine her receptionist experience and her love for animals.

Sandra lives with her husband, her 3 dogs and her cat. She is passionate about anything to do with pets and wildlife.